Hi,
Thank you for contacting us!
Please specify plugin version and your WordPress version.
Thanks for the answer ! My WordPress version is 4.9.8–nl_NL.
PDF&Print version: Versie: 2.0.3
Frans
Hi, Frans
Unfortunately, we cannot reproduce this problem on our local environment. Please provide the access credentials to your WordPress admin dashboard (with Administrator’s permissions) and the FTP credentials (host, username, and password), in order to detect the reason and find the solution.
During making tests we’ll probably deactivate some of your plugins or switch the theme. That’s why before giving the access, we recommend you to make a full backup of your site.
Since this data is confidential, maybe, it would be better if you create a private ticket on our support forum (https://support.bestwebsoft.com/hc/en-us/requests/new). Please include a link to this post, so that we could recall the case immediately.
Hi,
Thansk for your response and your offer for help. This morning, I solved the problem myself.
Initially, my site was on http://. In this periode, pdf&print was installed and activated. Later on, I switched to https://.
So, today, I deactivated pdf&print, removed the plugin, checked with ftp whether all files were gone, and then installed pdf&print once again. Thereafter, the links to the pdf and print start with https://.
Frans
Hi,
Thank you for your reply!
We are glad that you have found the solution. Feel free to contact our support team with any questions in future.
