Hummingbird clashes with Gravity Forms

  • Resolved hlnrnld

    (@hlnrnld)


    5 years, 3 months ago

    Hummingbird seems to interfere with the Gravity forms on my site so that the forms will not submit or the CAPTCHA verification would expire or there’ll be a critical error notice. See https://d.pr/i/7RkaT4
    Thus we had to de-activate Hummingbird to get our forms working again.

    But I need Hummingbird for caching static pages and I’d even upgrade to a premium service if it doesn’t disrupt our dynamic pages. Please advice if it is possible for the plugin to exclude our form pages and form submissions from caching.
    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    5 years, 3 months ago

    Hello there @hlnrnld

    This is a common issue with forms and integrations they provide, this is why form plugins also offer the option to not cache pages where forms are added in the frontend. This is why we have add-ons like this one:
    https://www.gravityforms.com/community/fresh-forms/

    Also, in the Page Cache settings in Hummingbird there is an option to exclude specific pages/URLs, have you tried to test that?
    Ref: https://premium.wpmudev.org/docs/wpmu-dev-plugins/hummingbird/#page-cache

    Warm regards,
    Dimitris

    Thread Starter hlnrnld

    (@hlnrnld)

    5 years, 3 months ago

    Thank you Dimitris for the tips. I went ahead and installed Fresh Forms and specified the page URLs for exclusion in the Page Cache settings. Alas no difference in outcome. The forms still won’t submit.
    But there’s also another plugin called Timetable Responsive Schedule For WordPress that’s throwing some error script. Perhaps that is a culprit too.
    I’ve no idea how to adjust its settings.

    Thanks again and best regards,
    hlnrnld

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    5 years, 3 months ago

    Hi @hlnrnld

    It seems you are using the JetPack performance too.

    Could you please try to disable it keeping only Hummingbird and check if the issue is gone?

    Let us know the result you got.
    Best Regards
    Patrick Freitas

    Thread Starter hlnrnld

    (@hlnrnld)

    5 years, 3 months ago

    Hi @patrick – WPMU DEV Support,

    Thank you for offering the tip.
    I disabled JetPack as you instructed but the problem persists and I still can’t submit applications with Gravity Form.

    I also tried additionally to disable ‘Timetable Responsive Schedule for WP’ and voila the forms work. But alas codes become visible on all the pages where dates and time are listed. Thus I’ve had to activate Timetable-RS-for-WP to make the codes invisible again.
    I can’t figure out how to adjust the settings for Timetable-RS-for-WP so that it won’t clash with Gravity Forms.
    Any more help or suggestion in that regard would be most appreciated.

    Thanks again.
    hlnrnld

    Thread Starter hlnrnld

    (@hlnrnld)

    5 years, 3 months ago

    Hi Folks,
    Thank you all for your support and suggestions.
    I’ve implemented them and trust that it has made a difference.

    I think the persisting issue with the Gravity Forms is now resolved after I’ve updated to the newest Timetable Responsive plugin. This new version doesn’t clash with Gravity and the forms are working now.

    Best regards.

    Plugin Support Jair – WPMU DEV Support

    (@wpmudevsupport15)

    5 years, 3 months ago

    Thank you for letting us know, @hlnrnld and for marking this issue as resolved.

    Feel free to create a new ticket if you need further help.

    Regards,

    Jorge

Viewing 6 replies - 1 through 6 (of 6 total)

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