• Resolved authexwood

    (@authexwood)


    I ran into an issue with the Hustle Marketing plugin on our website and could use your help. Before creating a promotional pop-up, I backed up the site using UpdraftPlus. After testing, I unpublished the pop-up and removed the plugin entirely. However, the pop-up still appears every time I visit the site.

    Here’s what I’ve tried so far:

    • Cleared browser cache
    • Checked in multiple browsers
    • Restored the backup taken before plugin installation

    Despite these steps, the pop-up continues to show up. It’s possible there’s residual code or a cached script still being served. Could you advise on how to fully remove any lingering elements or settings that might be causing this?

    Looking forward to any guidance you can provide

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @authexwood

    I hope you are doing well today.

    If the plugin is removed from the site, then there is no possibility of showing any module from that plugin on the site. Is there any server-side cache? Do you use Cloudflare? If so, please try to clear the cache there as well.

    Let us know about the results.

    Kind Regards,
    Kris

    Thread Starter authexwood

    (@authexwood)

    The Site started working fine this morning, thanks for your assistance

Viewing 2 replies - 1 through 2 (of 2 total)

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