Hi @hugofmedeiros,
Sorry to know that you are experiencing this issue.
We have worked on many updates since 2018 and don’t have any known issues currently reported with Mautic integration.
Can you please share a screen record of the issue to understand it better?
Just to ensure no other plugin is conflicting and causing the issue, can you please try a conflict test? The following flowchart can help with a better understanding of the test process: https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif
Please take a backup of the website before the test or consider doing the test on a staging website.
We look forward to hearing back from you.
Kind Regards,
Nebu John
Hi @hugofmedeiros
Allow me to jump here too.
Could you please try this solution: https://ww.wp.xz.cn/support/topic/unable-to-connect-mautic-segment/#post-15880809
Best Regards
Patrick Freitas
Hello @hugofmedeiros ,
We haven’t heard from you for several days now, so it looks like you don’t have any more questions for us.
Feel free to re-open this ticket if needed.
Kind regards
Kasia
