Hyperlink pop window not displaying

  • Resolved ashschroeder

    (@ashschroeder)


    15 years, 1 month ago

    Website is http://www.keepgreen.org.

    A few weeks ago, the visual editor’s hyperlink button was working just fine.

    I didn’t do anything to the site for a few weeks.

    And now, when that button is clicked, the popup window doesn’t work.

    I’m using Firefox and have allowed popups for the site.

Viewing 2 replies - 1 through 2 (of 2 total)
  • esmi

    (@esmi)

    15 years, 1 month ago

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Ten theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.

    – increasing the memory available to PHP:
    http://ww.wp.xz.cn/support/topic/253495#post-1017842

    Thread Starter ashschroeder

    (@ashschroeder)

    15 years, 1 month ago

    One of the plugins (Portfolio Slideshow) was causing the problem. It was out of date, and once I updated it, the hyperlink button started working.

Viewing 2 replies - 1 through 2 (of 2 total)

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