I am getting google_api_connection_fail in SiteKit

  • Resolved zesysnet

    (@zesysnet)


    7 months, 3 weeks ago

    Good evening. Nice to meet you. I’m having trouble using Site Kit.

    Site Kit connection error
    Unknown error (Code: Connection refused for URI https://142.250.196.145/o/oauth2/token/)

    google_api_connection_fail

    I haven’t used WordPress for a long time, since December 2023. I started using it again last month.

    I’m getting an error that wasn’t there before. I don’t know when it started happening, but I noticed it yesterday.

    1. Download this mini-plugin, which allows Site Kit setup over IPv4 instead of IPv6
    2. Upload the plugin file on your site by going to Plugins > Add New > Upload Plugin
    3. Once installed, click on the Activate button
    4. Try setting up Site Kit again

    I also tried installing the mini plugin, but the situation remains the same.

    I haven’t changed my web host in years, and my IP address hasn’t changed either.

    I’ve reset SiteKit. I’ve re-authenticated.
    I’ve also tried troubleshooting mode.
    Nothing changed.What else can I do?

    (I don’t speak English, so I translated this sentence using Google Translate.)

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    7 months, 3 weeks ago

    Hello @zesysnet, thanks for getting in touch and sorry to hear you’re having this issue with Site Kit on your website. So I can investigate this further, please can you share the details below:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. Where are you located? I ask as some regions may be blocked which could be why you are seeing this error message.
    3. Was Site Kit working previously for you or did you encounter this message when first setting up the plugin?

    Once you have shared the information above I can take a look to see if anything stands out and share some more information or steps for you to find a solution to this for you. Let me know if you have any questions about the information above.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    7 months, 2 weeks ago

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)

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