• Resolved maxaffmon

    (@maxaffmon)


    I am using elementor on my WP site
    i am making changes to my home page settings- YoastSEO – Facebook preview
    Every time I get this error, each time I click update
    The settings will take effect only once its saved, I keep getting this error message
    I deactivated all my plugins and checked, still problem persist.
    Please help

    • This topic was modified 4 years, 11 months ago by maxaffmon.

    The page I need help with: [log in to see the link]

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  • Plugin Support Michael Tiña

    (@mikes41720)

    Hi @maxaffmon

    We’re sorry to hear you’re encountering this issue when using the Yoast SEO plugin. We do see that you are using the latest version of Yoast SEO v16.5 on your website.

    Can you confirm you are using the latest version of WP 5.7.2, the latest version of Elementor, and the latest version of your other plugins and themes? Please also check that you are meeting the necessary plugin requirements.

    Regarding the issue you are encountering, you mentioned that you deactivated all of your plugins, did you also revert back to a default WP theme? We’d need your help in performing a conflict check just to confirm if there is indeed a plugin or theme conflict.

    Often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict, is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Twenty.

    Please test this on your development or staging site, if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin has a troubleshooting mode, which does not affect normal visitors to your site.

    If you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts

    If you do not feel comfortable to do this yourself or if this does not solve your issue, our Yoast SEO Premium plugin comes with one year of (technical) support.

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 2 replies - 1 through 2 (of 2 total)

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