I cannot re-activate the plugin

  • Resolved mrsmith11

    (@mrsmith11)


    4 years, 9 months ago

    Hi there,

    I installed this plugin and add some codes but one of the code I added is not a proper code.
    So, the website is broken and occurs a big errors.

    So, I uninstalled(deleted) the plugin in FTP directly.
    and, I re-installed the plugin again.
    But when I re-activated the plugin, the same big error happened. and I cannot re-activate the plugin.

    How can I re-install and re-activate the plugin in this case?

    Hope your reply soon.

    Best

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter mrsmith11

    (@mrsmith11)

    4 years, 9 months ago

    resolved.

    billyqureshi

    (@billyqureshi)

    4 years, 9 months ago

    how?
    i had a function with a bad line – it gave fatal error and now i cant get the code snippets plugin to activate again.
    ive completely deleted it, cleared all caches, etc, but when i activate the sme function causes an error – but i havent even added any functions to the plugin !
    i dont think the uninstall is really deleting all the plugin data.

    Thread Starter mrsmith11

    (@mrsmith11)

    4 years, 9 months ago

    This plugin adds code to the database directly.
    So, please log in to your database and you have to delete your entry(name of your snippets) of code snippets.

    and then, you can re-activate correctly.

    billyqureshi

    (@billyqureshi)

    4 years, 9 months ago

    There’s definitely something wrong with the uninstall process. All the data is not being deleted.

    Thread Starter mrsmith11

    (@mrsmith11)

    4 years, 9 months ago

    yes, the database data does not uninstall. so you have to delete the entry of your database of code snippets.

    billyqureshi

    (@billyqureshi)

    4 years, 9 months ago

    Yeh that wasn’t working do me but I realised I have to wipe my object cache (redis / memcached)

Viewing 6 replies - 1 through 6 (of 6 total)

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