I cannot save changes to my menu

  • Cathypl

    (@monsffa)


    1 year, 3 months ago

    When I try to save a change to my top menu, I get this error message:

    Bad Request

    Your browser sent a request that this server could not understand.

    Is this a problem you can help me with?

    I am using WordPress 6.7.2 running Twenty Fourteen theme. Two things happened recently: we migrated to a new host, and wp updated.

    We keep a very simple blog, minimum of plug-ins, two of which are to keep the classic look. I have tried deactivating them all, cleared caches, even tried different browsers and computers.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • adiwp0008

    (@adiwp0008)

    1 year, 3 months ago

    Hi there!
    Yes, I can help! Since you recently migrated to a new host and updated WordPress, the issue is likely related to one of the following
    URL Length & ModSecurity Rules
    PHP Configuration Limits
    I need little more information about the server configurations.
    Happy to help you

    Thread Starter Cathypl

    (@monsffa)

    1 year, 3 months ago

    What kind of info do you need? Keeping in mind that I know very little techie stuff.

    Moderator threadi

    (@threadi)

    1 year, 3 months ago

    Have a look under Tools > Site Health to see if any anomalies are listed there.

    Also contact the support of your (new) hoster. The error message indicates a problem in their configuration, details of which can be found in the above-mentioned Site Health.

    Thread Starter Cathypl

    (@monsffa)

    1 year, 3 months ago

    Hello, Threadi, That was the first thing I looked at. Everything was ok, except that I noticed the php was out of date, so that was taken care of. I was in touch with the tech support at our new host, they looked at it and said it was not a problem at their end. I deactivated the plug-ins, no change. It’s most peculiar, everything else works fine. It’s a dead easy webpage because our hope is to involve more members. The site is monsffa.ca

    If I contact support at the host again, what specifically should I ask about?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘I cannot save changes to my menu’ is closed to new replies.