I cannot save settings

  • Resolved coreyalderin

    (@coreyalderin)


    8 years, 1 month ago

    After the update my settings were all resent (as I see is a known thing) butI cannot save my settings. When I change them and click the save button, I get a 500 internal server error. This is the same error on all my websites.

Viewing 4 replies - 1 through 4 (of 4 total)
  • quickadsense

    (@quickadsense)

    8 years, 1 month ago

    Hi,
    The latest version should keep the settings.
    Do you use the latest version? Could you please tell us which one you use before?
    Please, try to delete the plugin and install it via a different browser. Please, check if you do not have any ad-blockers enabled.
    Could you please send us links and screenshots to [email protected]?

    Thread Starter coreyalderin

    (@coreyalderin)

    8 years, 1 month ago

    Yes, I am using the latest version. I just tried deleting it and adding it back and used a different browser. I still have the same problem.

    quickadsense

    (@quickadsense)

    8 years, 1 month ago

    Hi,
    Please, go to QuickAdSense settings menu. Does it show “version 2.4” and “Header / Footer Codes” tab?
    Could you lease open a browser’s console (https://kb.mailster.co/how-can-i-open-the-browsers-console/), press Save on Quickadsense settings menu and send us the text from browser’s console log?

    Thread Starter coreyalderin

    (@coreyalderin)

    8 years, 1 month ago

    It looks like it had something to do with my server and my host fixed it. Thanks for responding so quickly.

Viewing 4 replies - 1 through 4 (of 4 total)

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