[NSFW] I can’t fix error

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  • Plugin Support Nik

    (@nikitaanisimov)

    8 months, 1 week ago

    Hi @mktbekatravel , Nik from 10Web here, thanks for reporting this!

    We’ve tested the latest version of our plugin (2.32.7) on a fresh WordPress installation but couldn’t reproduce the JavaScript error. This might indicate a conflict with another plugin or theme on your site.

    To help identify the cause, you can try the following steps using the Health Check & Troubleshooting plugin:

    1. Install and activate the Health Check & Troubleshooting plugin from the WordPress repository.
    2. Go to Tools > Site Health, then click on the Troubleshooting tab.
    3. Enable Troubleshooting Mode — this will deactivate all plugins just for your user session (your visitors won’t be affected).
    4. While in troubleshooting mode:
      • Activate only the 10Web Booster plugin.
      • Check if the error still appears.
    5. If the issue doesn’t occur, start enabling your other plugins one by one, checking each time to see when the error comes back.
    6. If needed, also switch to a default theme like Twenty Twenty-Four to rule out theme-related conflicts.

    Let us know what you find, and we’ll be happy to assist further based on the results!

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