I can’t make the plugin work :(

  • Resolved hansenb

    (@hansenb)


    9 years, 5 months ago

    Hello!

    I’m trying to make this plugin work, but sadly I couldn’t until now. I need to have this form http://imgur.com/a/6bBnX linked to my sheets account.

    My ContactForm7 config is like this: http://imgur.com/a/7ZnVQ, and the settings page is exactly as the example. Why is this not working?

    Could you guys help me, please? I’m in a rush with this website. I really need to put this all up untill tomorrow.

    Thanks!

    • This topic was modified 9 years, 5 months ago by hansenb.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Never Settle

    (@neversettle)

    9 years, 5 months ago

    Sorry you’re having issues, Bianca. Can we see a screenshot of your NS Sheets settings page (just so we have the complete picture), and a screenshot of your Google Sheet that you’ve connected it to?

    • This reply was modified 9 years, 5 months ago by Never Settle.
    Thread Starter hansenb

    (@hansenb)

    9 years, 5 months ago

    Hello!

    Thank you so much for the quick answer! The prints are in here: http://imgur.com/a/GJc69

    Thread Starter hansenb

    (@hansenb)

    9 years, 5 months ago

    Nothing yet? I really need some directions here 🙁

    Plugin Author Never Settle

    (@neversettle)

    9 years, 5 months ago

    You’ve almost got it set up perfectly, but I noticed the headers in your sheets didn’t match up with CF7 slug names. Look at this screenshot for, at least, default column names you’d want at the top of your sheet:

    Screen Shot

    Thread Starter hansenb

    (@hansenb)

    9 years, 5 months ago

    Ok, I did what you said, but it didn’t work either. Why would I use those tags if my form doesn’t use them? I don’t get it.

    Anyway, I guess I’ll have to find another way to do this :/

    Thanks for your time

    Plugin Author Never Settle

    (@neversettle)

    9 years, 5 months ago

    1. Did you check the error log in the settings page?

    2. Do you know what your PHP version is on your host (sometimes lower versions have issues)?

    Thread Starter hansenb

    (@hansenb)

    9 years, 5 months ago

    Hi!

    My php version is 5.6.29, and all that log says is:

    21:46:22 PHP 5.6.29 Array
    21:48:23 PHP 5.6.29 Array

    Plugin Author Never Settle

    (@neversettle)

    8 years, 11 months ago

    Bianca,

    Sorry this slipped through the cracks… Were you able to get this issue resolved? If not, please do let us know.

    Plugin Author Never Settle

    (@neversettle)

    8 years, 10 months ago

    Marking this resolved as we have not heard back from you in over a month.

Viewing 9 replies - 1 through 9 (of 9 total)

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