I can’t transfer

  • Resolved orabi

    (@orabi)


    7 years ago

    after installing the plugin I tried to transfer my site to another site it gives me an error message that the memory exceeds after several tries it works but it stuck on 48% it does not move, My site Size Is 2.5 GB.
    Please Advice
    Big Thanks in Advance

    • This topic was modified 7 years ago by orabi.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author wpvivid

    (@wpvivid)

    7 years ago

    Would you please send us a debug information via debug-sending function in settings tab of our plugin?

    • This reply was modified 7 years ago by wpvivid.
    Thread Starter orabi

    (@orabi)

    7 years ago

    I send it to you, Thanks

    • This reply was modified 7 years ago by orabi.
    Plugin Author wpvivid

    (@wpvivid)

    7 years ago

    It looks the memory of php exhausted.
    I have sent the log to our developer, we will let you know once the issue is resolved.
    Thank you so much for feedback

    Thread Starter orabi

    (@orabi)

    7 years ago

    Thanks For your fast response, I am waiting 🙂

    Plugin Support nicholas2019

    (@nicholas2019)

    7 years ago

    We sent you an email including a solution for your issue. Please check it out.

    Thread Starter orabi

    (@orabi)

    7 years ago

    Thanks, Nicholas
    I tried The Solution you sent to me, I raised the memory to 512 first time the progress bar stopped this time on 80% I raised it again to 1GB the same 80% I will try another time with 1.5 GB and if it works I will let you know

    Plugin Author wpvivid

    (@wpvivid)

    7 years ago

    @orabi, thank you:)

    Thread Starter orabi

    (@orabi)

    6 years, 12 months ago

    Hi WPvivid, Nicholas

    After the last update Version: 0.9.19 the issue is fixed
    I was able to back up my site 2.60 GB on my host server in 20 Min and transfer the site to another site in another host in about 1 hour.
    I changed my setting as advanced to these settings:
    – Compress files every 200M
    – PHP script execution timeout to 240 seconds
    – Retrying times when encountering a time-out error to 7 times

    Thanks a lot, Nicholas, Wpvivid

    Plugin Support nicholas2019

    (@nicholas2019)

    6 years, 12 months ago

    Thanks for your feedback. We are happy to know it works fine. Feel free to contact us if you have any questions.

Viewing 9 replies - 1 through 9 (of 9 total)

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