• Resolved sema97

    (@sema97)


    Hello, I’m Sema. We have a wordpress web site (https://izmitvolvoservisi.com/)

    If you visit the website there is a problem and it writes every page. I tried everything but couldn’t understand what the problem is. The problem is:

    Notice: Trying to access array offset on value of type null in /bitnami/wordpress/wp-content/plugins/js_composer/include/autoload/vc-shortcode-autoloader.php on line 64

    The theme: Car Repair Services

    And, I can’t update 3 plugins. These are: 1- Car Repair Demo Installer, 2- Car Repair Services Core, 3- Estimate Plugin

    Could you please help me, thanks.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Anonymous User 14808221

    (@anonymized-14808221)

    Hi there

    What you see is a PHP notice (an error) due to the plugin js_composer and most likely related to the PHP version your server runs.
    It seems an error that was happening in the js_composer plugin with PHP version 7.4 back in 2019 so it is very likely that they fixed it meanwhile, and you’d have to update said plugin if there is some update notice.

    If not, or the error persists, please reach out to their Support Forum (https://wpbakery.com)

    If you use the js_composer plugin bundled in a theme you would have to reach out to that Theme Support Forum instead.

    By And, I can’t update 3 plugins., what do you mean exactly?
    What happens?

    Thread Starter sema97

    (@sema97)

    For example:
    It writes “2.4 version installed. Upgrade to version 3.1” Then, I’ll click on the update plugins button. Then it writes: “The package could not be loaded. PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature”

    Someone explain it on this web site.(https://smashballoon.com/doc/uploading-plugin-pclzip_err_bad_format-10-unable-find-end-central-dir-record-signature/) But none of them is a problem in our website.

    I just want to understand all of these problems and solve all of them.

    Anonymous User 14808221

    (@anonymized-14808221)

    That is often a problem with the remote side of this update.
    Most likely the plugins you try to update are not stored on the WordPress repository.

    I have seen that error a lot when plugins are stored on “private” servers (like it is often the case for paid plugins not stored on WordPress Repository)
    They have some issues (I couldn’t tell precisely what) that causes the error and it needs to be reported to those plugins often, but lets see…

    There are by what I remember from when I used to work at such a plugin company 3 main things that can cause this error and none is due to WordPress:
    – The file that is being “shipped” as an update does not use the correct file structure (issue has to be corrected by the “provider” of that plugin)
    – The file that is being “shipped” as an update is extremely large and you’re hitting memory limits. This can theoretically be solved on your end in the server BUT it is most likely again related to their Plugin being too big (for example, it might include unwanted build files)
    – There is not enough space on the server left. This would be an issue to correct on the server.

    If none of them is an issue the problem is likely on the remote side and you need to get in touch with the provider of those plugins.

    Thread Starter sema97

    (@sema97)

    Thank you very much, I appreciate your help

Viewing 4 replies - 1 through 4 (of 4 total)

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