I can't Update My Plugins!

  • richfern17

    (@richfern17)


    11 years, 1 month ago

    I try to update my plugins, and it requires me to connect to the server via FTP. The password and username are correct, but every time I try to update plugins or wordpress i get this message:

    The server closed the connection without sending any data.

    Can someone give a list of things that might be wrong? I’ll just troubleshoot myself.

    Thanks,
    Richard

Viewing 7 replies - 1 through 7 (of 7 total)
  • kmessinger

    (@kmessinger)

    11 years, 1 month ago

    It is a permissions problem on the server.

    Try adding this to your wp-config.php file

    /** added ftp login credentials */
define('FTP_HOST', 'ftp.yoursite.com');
define('FTP_USER', 'Your_FTP_Username');
define('FTP_PASS', 'Your_FTP_password');
    Thread Starter richfern17

    (@richfern17)

    11 years ago

    I tried that unfortunately it didn’t work. The same message came up.

    Moderator t-p

    (@t-p)

    11 years ago

    If the auto updating of plugins don’t work on your server, try manual updating. Instructions are here: https://codex.ww.wp.xz.cn/Managing_Plugins#Manual_Plugin_Installation

    Thread Starter richfern17

    (@richfern17)

    11 years ago

    It’s not just the plugins, it is all updates.

    Thread Starter richfern17

    (@richfern17)

    11 years ago

    Should I talk to my hosting service? Is it possible it could be on their end?

    Moderator t-p

    (@t-p)

    11 years ago

    I would discuss with the hosting provider

    Thread Starter richfern17

    (@richfern17)

    11 years ago

    They are not responding. Does it have something to do with permissions, like the stuff you find in the file manager?

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘I can't Update My Plugins!’ is closed to new replies.