I don’t see the IP

  • Resolved altlyser

    (@altlyser)


    1 year ago

    I have a troll who rates all articles 1 star. I turned off ratings after logging in, but others can’t vote. I think I saw the IP number of the person rating earlier. Has this feature disappeared? Can I block their IP in the free version? There’s supposedly a 14-day trial, but the test link loads forever for me.

Viewing 6 replies - 1 through 6 (of 6 total)
  • paretodev

    (@paretodev)

    1 year ago

    Some time ago, we removed the option to block IP addresses, due to GDPR compliance. To block a user’s IP you first have to save the IP and that’s where the problems begin.

    Thread Starter altlyser

    (@altlyser)

    1 year ago

    A few days ago I saw the user’s IP in the “manage votes” tab. Now I don’t see it. Can this be enabled?

    paretodev

    (@paretodev)

    1 year ago

    Could you please reach out here and open a support ticket?
    https://yetanotherstarsrating.com/support/

    Thread Starter altlyser

    (@altlyser)

    1 year ago

    ok, thx

    Thread Starter altlyser

    (@altlyser)

    1 year ago

    ok, and IP visibility disappeared in the recent update? Maybe it is possible to set only one voice from one IP? PS I created a ticket

    Thread Starter altlyser

    (@altlyser)

    7 months, 2 weeks ago

    paretodev 

    (@paretodev)

    4 months, 4 weeks ago

    Some time ago, we removed the option to block IP addresses, due to GDPR compliance. To block a user’s IP you first have to save the IP and that’s where the problems begin.

    I’m refreshing because I see an IP option in another plugin (feedbackWP). Are you planning an update to include IP viewing? Your plugin is better because it works automatically on every item on the site, but I can’t see who’s voting.

Viewing 6 replies - 1 through 6 (of 6 total)

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