• Resolved ehemmer21

    (@ehemmer21)


    I ran the tests and some of the “activates” and now my site is only showing my page transition icon on a black screen……. I ran the asset section and it warned me it can break my site after I ran it…. I can’t find how to undo that piece. I need this back up asap… please.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter ehemmer21

    (@ehemmer21)

    Nevermind… it is working this morning.

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @ehemmer21,

    Glad to hear it’s working fine. In any case, you face an issue next time, please do share a screenshot of the settings you have configured under Hummingbird > Asset Optimization so that we could check further if needed.

    Have a nice day ahead.

    Kind Regards,
    Nithin

    Thread Starter ehemmer21

    (@ehemmer21)

    Good Morning… now it’s back to a black screen just showing the load icon. Seems that the page is loading in the background, but doesn’t display. It was working find before installing Hummingbird. I am afraid of restoring the back up from Tuesday because I made a lot of changes yesterday. I know I should have backed up before running you, but the reviews on the plug in didn’t mention this issue.

    Thread Starter ehemmer21

    (@ehemmer21)

    I have the screen shot. How do I attached or cut and paste in here?

    Thread Starter ehemmer21

    (@ehemmer21)

    I also didn’t make any modifications manually as the message suggests at this point.

    Thread Starter ehemmer21

    (@ehemmer21)

    Screen is black again.

    Thread Starter ehemmer21

    (@ehemmer21)

    when I deactivate hummingbird the site functions normal.

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @ehemmer21

    Sorry to hear you are having this issue.

    Can you please enable the debug mode following this guide: https://wpmudev.com/blog/debugging-wordpress-how-to-use-wp_debug/

    Enable the plugin again, the same issue is going to happen, but this time check if any log was generated in WordPress directory > wp-content folder.

    Download the debug.log, upload it on any sharing service like Google drive and let us know the URL.

    Let us know the result you got.
    Best Regards
    Patrick Freitas

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @ehemmer21

    About this question:

    I have the screen shot. How do I attached or cut and paste in here?

    To share a screenshot you can upload it on Google drive or any similar service and share the URL.

    Best Regards
    Patrick Freitas

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @ehemmer21,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Best Regards
    Nithin

Viewing 10 replies - 1 through 10 (of 10 total)

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