Problem with plugin

  • Resolved Martin Tonev

    (@micro-design)


    11 years, 1 month ago

    I have wordpress theme installed, and everything is ok, but when you see the website from phone or table you see this:

    [ewf-pricing-item plan=”Starter” cost=”$69″ period=”per month” options=”Unlimited small tasks per month,One website,Tasks response 6 hours (business hours),Live chat 24h and email support (business days),Web store advices improvements advices ,Monthly security checks ” link=”#”]

    Link http://microdesign-web.com/my-opencart-support-service/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator James Huff

    (@macmanx)

    11 years, 1 month ago

    What is the name of the plugin you’re using for that?

    Thread Starter Martin Tonev

    (@micro-design)

    11 years, 1 month ago

    This is themeforest theme and jetpack – really very strange problem.

    Moderator James Huff

    (@macmanx)

    11 years, 1 month ago

    Ok then, as that is a commercial theme, we ask that you please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

    Thread Starter Martin Tonev

    (@micro-design)

    11 years, 1 month ago

    Nop the problem was not theme – Now I update WordPress to v4.2, also JetPack was updated and the problem is solved. I dont know which exact fix this isssue, WordPress or JetPack, but now everything is OK.

    Thanks

    Moderator James Huff

    (@macmanx)

    11 years, 1 month ago

    You’re welcome!

Viewing 5 replies - 1 through 5 (of 5 total)

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