From Frustration to Satisfaction: Thanks to the Support Team

  • Mo

    (@gs1623)


    3 years ago

    I had a few issues with the plugin, but after a quick chat with the customer service team, my concerns have been resolved to a satisfactory standard. So I feel it’s only fair that I update my review. Credit goes to the support team, especially Jen. Things can go wrong sometimes, but I do love happy endings. 🙂

    • This topic was modified 2 years, 11 months ago by Mo.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Paulina H. (a11n)

    (@pehaa)

    3 years ago

    Hey @gs1623,

    Thank you for sharing your feedback with us and the community.
    It looks like you’ve created a similar thread here. We’d be happy to assist you further, as mentioned in my earlier comment posted in the other thread.

    Thank you!

    Thread Starter Mo

    (@gs1623)

    2 years, 11 months ago

    @pehaa — Yes, that is correct. I left a review and submitted a support request. However, my issue has now been resolved, so I have updated my review to accurately reflect my experience.

Viewing 2 replies - 1 through 2 (of 2 total)

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