Icon Box with SVG Image Crashes Elementor Editor

  • Resolved chinwag

    (@chinwag)


    2 weeks, 4 days ago

    Hello, I created the Header and Footer Templates to use Icon Boxes to contain specific info. I went to edit the Templates and if I click on one of the Icon Boxes with a standard Icon loaded from the “Icon Library”, I can edit as expected. If an Icon Box with an SVG loaded is clicked, it crashes the Elementor editor.

    Thank you, any ideas?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Reedwanul Haque

    (@reedwanul)

    2 weeks, 2 days ago

    Dear @chinwag ,

    Thank you for reaching out to us.

    In our development environment, the Icon Box with SVG icons is working fine. Based on your description, the issue seems to occur specifically when using SVG icons in the Icon Box widget, while icons from the default Icon Library are working as expected. This may happen due to invalid or unsupported SVG code, or sometimes due to a plugin conflict or script issue.

    Could you please share the SVG file you are using along with a short screen recording of the issue? Also, kindly provide a valid reference link, as the one you shared is currently not accessible. This will help us reproduce the issue on our end and provide you with a proper solution as quickly as possible.

    Looking forward to your response. We appreciate your patience & cooperation.

    Best Regards,
    Reju

    Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    5 days, 22 hours ago

    Hi @chinwag ,,

    We haven’t heard back from you in a while, so we’ll go ahead and mark this threadas resolved for now. If you still need help, feel free to create a new thread. We’re always here to assist you.

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)

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