Icons block doesn’t work within tabs

  • Resolved katiehunter

    (@katiehunter)


    2 years, 3 months ago

    I have an issue with the Tabs block on my website. For some reason, when I insert an Icon block inside a Tabs block, the font size won’t adjust when someone views my website on a different device. When I use the Icon block outside of the Tabs block, I don’t have this issue – the font size adjusts automatically, depending on the device. Please can someone help? Many thanks! PS the page isn’t live yet, so the link may not work.

    • This topic was modified 2 years, 3 months ago by katiehunter.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support AndreeaR

    (@andreearadacina21)

    2 years, 3 months ago

    Hey @katiehunter,

    Thank you for using Otter and for reaching out!

    Can you share the exact steps to replicate this issue? Also, some screenshots of the problem might be very helpful.

    I tried replicating this using the Icon block and L-sized icons, but everything appears as expected on Desktop and Mobile.

    Thread Starter katiehunter

    (@katiehunter)

    2 years, 2 months ago

    Hi! Thanks so much for looking into it. So the issue is with the Icon List block, apologies. I’ve taken some screenshots and the link is now live, so you should be able to see the problem when you look at this URL on your mobile: https://coachingtocontribute.com/management-coaching/

    I can’t see how to attach an image so I’ve saved some in a folder for you that show how the icon list won’t adapt to the mobile and tablet views here https://photos.app.goo.gl/CoddYoiomCSgeQcy5

    The Siteground team couldn’t fix the problem either, so I’m really grateful for your assistance!

    Plugin Support AndreeaR

    (@andreearadacina21)

    2 years, 2 months ago

    Hello @katiehunter,

    We appreciate your cooperation in reporting the issue you’re encountering. We are sorry for the inconvenience, and we have confirmed the problem. A bug report has been created and forwarded to our product development team for review.

    What happens next?

    Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features, and assign a priority level to the bug report.

    Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.

    If you have any additional information that may assist with prioritization or resolution, feel free to reply to this email.

    We will update you once the issue is addressed and a fix is released. You may also check the product’s changelog for updates and fixes included in each release.

    If you have any additional questions or concerns, please feel free to start a new thread. Again, we apologize for the inconvenience and thank you for your patience.

    Thread Starter katiehunter

    (@katiehunter)

    2 years, 2 months ago

    Thanks so much for your support!

    Thread Starter katiehunter

    (@katiehunter)

    2 years, 2 months ago

    Hi there

    Please note the URL to this page has changed to: https://coachingtocontribute.com/services/management-coaching/

    Thread Starter katiehunter

    (@katiehunter)

    1 year, 11 months ago

    Hi @andreearadacina21. Is it possible to have an update on this fix, please?

    Plugin Support rodicaelena

    (@rodicaelena)

    1 year, 11 months ago

    Hi,

    Unfortunately there is no update so far. You can follow it here https://github.com/Codeinwp/otter-blocks/issues/2115

    Kind regards,

    Rodica

Viewing 7 replies - 1 through 7 (of 7 total)

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