Image being cropped

What setting am I missing that is enabling my images to be cropped. I still have aspect ratio but the image is bad. I want no background slider.

See it here: on a practice site .

Thank you.

I have hired two freelance programmers and purchased a competitors product, nearing $100. I would like to resolve my issues and purchase your lifetime version.

I am sure this is something I am overlooking or something it cannot do, which I doubt.

Genie Bohn

https://ww.wp.xz.cn/plugins/smart-slider-2/