Image edit functionality is not supported by your web host.

  • Resolved maryano96

    (@maryano96)


    1 year, 6 months ago

    Hello,

    I am experiencing an issue with the Crop Thumbnail feature in the 10Web Gallery. When I attempt to use the “Crop Thumbnail” function on an image, I receive the following error message:

    “Image edit functionality is not supported by your web host.”

    I am not sure what is causing this problem, and it is preventing me from editing the thumbnails as needed.

    Additional Details:

    • I am using Bluehost as my hosting provider.
    • I have checked that the uploaded images are in a compatible format and size.
    • No significant recent changes have been made to my hosting or site configuration.
    • The issue occurs with all images, not just a specific one.
    • WordPress and Photo Gallery by 10Web are up to date with the latest versions.

    Can you please help me identify the cause of this issue and how to resolve it?

    Thank you in advance!

Viewing 1 replies (of 1 total)
  • Plugin Support Yasin Abedi

    (@yasinabedi)

    1 year, 6 months ago

    Hello @maryano96 ,

    Thank you for your post.
    The issue you had mentioned in your previous forum post is being checked by our team and we will get back to you on that as soon as we receive any update.
    In the mean time, I will close this topic as it is a duplicate.

    Thanks for your understanding.

Viewing 1 replies (of 1 total)

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