Hi @amaulfair,
Thank you for reaching out and for the detailed description of the issue!
I was not able to replicate this on my end, so it could be related to a conflict with another plugin or your active theme. Could you please try the following steps and let us know how it goes?
- Temporarily deactivate all plugins except Spectra and check if the issue persists.
- If the issue goes away, reactivate your plugins one by one to identify which one is causing the conflict.
- If the issue remains even with all other plugins deactivated, try switching to a default WordPress theme like Twenty Twenty Five and check again.
- Clear your browser cache as well as any server side or caching plugin cache before testing each time.
- If the issue still persists, try replicating it on a clean temporary WordPress installation using a tool like ZipWP or any similar staging tool, and let us know if you see the same behavior there.
This will help us narrow down whether the issue is environment specific or something deeper. Looking forward to your reply so we can get this sorted out for you at the earliest.
Have a great day ahead!
Hi @amaulfair,
We just wanted to check back on this and see how things are going on your end. Since we have not heard from you in a few days, we are going ahead and marking this topic as resolved for now.
If the issue is still happening after trying the steps shared in our previous reply, please feel free to revert back to us right here on this thread. We will be happy to dig deeper and help you get this sorted out.
Have a wonderful day ahead!
