Custom Image Size problem

  • Resolved pedrocss

    (@pedrocss)


    1 year, 1 month ago

    I’m trying to set a square size for the images on my website, but for some reason, it’s only applied when I set the image size to 150. When I set any custom value, it’s not updated to the website the image stays in the original image size. Does anyone know if I’m doing something wrong? i already tried to create another page with the sames setting but same problem

    https://snipboard.io/BLgdfj.jpg

    • This topic was modified 1 year, 1 month ago by pedrocss.
    • This topic was modified 1 year, 1 month ago by pedrocss.
    • This topic was modified 1 year, 1 month ago by pedrocss.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    1 year, 1 month ago

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from ww.wp.xz.cn

    Kind regards,
    Givi

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