Image Hover freezes up

  • Resolved charleyhankins

    (@charleyhankins)


    11 months, 2 weeks ago

    Hi. I recently downloaded and activated Image Hover.

    When I attempt to “create style” it freezes up. It won’t let me input a name or layout. It also won’t allow me to save or x out.

    Below is my console.log:

    Chrome is moving towards a new experience that allows users to choose to browse without third-party cookies.Understand this warning
    contentscript.bundle.js:56 Download the React DevTools for a better development experience: https://fb.me/react-devtools
    contentscript.bundle.js:90 Teflon Content Script injected
    load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=6.8.1:5 JQMIGRATE: Migrate is installed, version 3.4.1
    contentscript.bundle.js:1 Uncaught (in promise) {message: ‘The message port closed before a response was received.’}

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter charleyhankins

    (@charleyhankins)

    11 months, 2 weeks ago

    I have deleted and reinstalled Image Hover, But, when I click on the button “Create Style,” the “New Image Hover” dialogue box pops up, but it unresponsive. It won’t allow me to type anything in to the space. I have to click off the dialogue box for it to disappear.

    Plugin Author Richard

    (@richardmallick)

    11 months, 2 weeks ago

    Hello,

    Thank you for contacting us. I hope you’re doing well.

    Could you please let us know which theme you are using on your site? Additionally, if possible, please record a short video or share a screenshot of the issue you’re experiencing. This will help us investigate and resolve the issue more efficiently.

    Looking forward to your response.

    Best regards,
    Richard

    Thread Starter charleyhankins

    (@charleyhankins)

    11 months, 2 weeks ago

    The first theme I used was YITH Wonder. That is when I first encountered the issue, after installing Image Hover.

    I am now using ASTRA, and still encountering the error.
    This is happening on both the PC I use at the office, and the laptop I use at home.
    Both of them are running Chrome.
    Below is a screen capture attempting to use Image Hover.

    https://www.awesomescreenshot.com/video/40051354?key=948798cce524f241866e2827e5371bfd

    Tanks very much,

    Charley

    Plugin Author Richard

    (@richardmallick)

    11 months, 2 weeks ago

    Hello,

    Thank you for sharing the video.

    It appears there might be a conflict with another plugin. Could you please try deactivating the plugins one by one and check if the issue persists after each deactivation?

    Let me know what you find so we can assist you further.

    Best regards,
    Richard

    Plugin Author Richard

    (@richardmallick)

    10 months, 3 weeks ago

    Hello,

    This thread has been inactive for a bit, so I’m going to mark it as Resolved now. Please feel free to open a new one if you have any further questions.

    Regards,
    Richard

Viewing 5 replies - 1 through 5 (of 5 total)

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