Image in event overview doesn’t load

  • Resolved tm86

    (@tm86)


    2 years ago

    Hi, I have just installed eventprime to see if it could be a good event calendar for me. However, I experience an issue that seemed to be solved. I am using the square grid view by default. When I load the page of the event list, the preview images of the events won’t load. When I click on the “square grid view” button to load the view again, it will also load the image. But after refreshing the page, the images disappear again.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • eventprimesupport

    (@eventprimesupport)

    2 years ago

    Thank you for reaching out.

    Please check if the issue is resolved after clearing both your server cache and browser cache.

    If the issue persists, please let us know.
    We are here to help!

    Thread Starter tm86

    (@tm86)

    2 years ago

    Good morning and thank you for your response. I have deleted both cachings and the problem persists. However, there is a difference between the event page that has been created by your plugin and the post where I try out different shortcodes. On the stand event page, the images are loaded instantly.
    https://afronatural.gutzuwissen.net/events/

    On my test-post, the images are only being loaded when i switch between the calendar layouts by hand.
    https://afronatural.gutzuwissen.net/2024/05/26/event-prime-test/

    eventprimesupport

    (@eventprimesupport)

    2 years ago

    We’ve analyzed and found no issue upon doing rigorous testing.
    More information will be needed from your side to understand why the problem occurs and what can be a viable solution.
    Please reach out to us directly using this form.

Viewing 3 replies - 1 through 3 (of 3 total)

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