Hi @pietpuk978 and thanks for contacting us! 🙂
I apologize for any trouble, I’m not seeing any links in the HTML markup either.
Can you edit the galleries and the images to confirm there is a link in each of the URL fields? http://cloud.supportally.com/2j0Y0X141J40
And if so, can you confirm you have the lightbox activated by clicking the Lightbox Tab and making sure it’s enabled? http://cloud.supportally.com/1I1z1u0f0c3T
If this is all set and looks good, have you tried deactivating all the plugins and the theme on the site to make sure it’s not a conflict?
If you’re still having issues, would you mind opening up a ticket with support?
Hello again,
I’m still having the exact same problem, whill there be a fix soon? I have checked all the suggestions above, nothing helps. Links are gone when I update to the latest version of envira lite.
Hi @humpiedump 🙂
Can you please open up a ticket with support so we can address your individual issue? Just click the Have a basic question link.
Thanks
Can you edit the galleries and the images to confirm there is a link in each of the URL fields? http://cloud.supportally.com/2j0Y0X141J40
Yes there is a link, I’ve checked it multiple times
And if so, can you confirm you have the lightbox activated by clicking the Lightbox Tab and making sure it’s enabled? http://cloud.supportally.com/1I1z1u0f0c3T
No I’ve not enabled it, because otherwise 2 light boxes will open, and I don’t know how to disable the default light box of the theme 🙁
If you’re still having issues, would you mind opening up a ticket with support?
I would love to do that but this forum is for the free version only and the support is only for the paid version, so it’s impossible for me to open a ticket with support?
Hi 🙂 You can go to that support link and click Basic Question to open up a support ticket.
Thanks
