Image not loading (probably Shortpixel bug)

  • Resolved scometamus

    (@scometamus)


    4 years, 4 months ago

    Hello Frank, I got forwarded by David from GeneratePress to you.

    I had a problem with Autoptimize and the integrated Shortpixel function that some images where loading just blurred. I couldn’t solve that, so I disabled Shortpixel (except Lazy loading) and now the first image on the front page of my website is not loading at all in Safari (Chrome did fine in some tests).

    The safari debug contains some 404 errors: https://drive.google.com/file/d/1O_4vBVewgwfG2zOTV9kNQALIpvMmCtxh/view?usp=sharing

    I further found out when turning off ‘aggregate CSS files’ in the Autoptimize settings, the image doesn’t vanish with the turned on plugin.

    My question to you is, as the CSS-feature has some benefits, if there is some way to solve this. I think, it still searches the link to shortpixel when CSS files are aggregated. The reason: I attached a little screen recording showing that there still is kind of an replacement image on the site although nothing seems to be there: https://drive.google.com/file/d/1pWzJruvvv3hFZzISyRy2PxBSRrQ0BQXl/view?usp=sharing

    Maybe a cache issue or what do you think?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    4 years, 4 months ago

    Surprising the image loads when “aggregate CSS” is disabled, as the image is not defined in the CSS but in the HTML. Have you tried adding it to the “optimize images exclusion list” and/ or the “lazyload exclusion list”?

    (the 404’s are for source maps, which are only requested when the console is opened, these have no impact on normal visitors)

    frank

    Thread Starter scometamus

    (@scometamus)

    4 years, 4 months ago

    Hello Frank, yes that worked. But is there a reason why that happened? I know, often it’s hard to find what of so many possibilities caused the issue, but in this specific case, it appeared when I disabled short pixel (due to the blurred images).

    Thanks for clarification with the 404’s!

    Have a good day

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    4 years, 4 months ago

    (Nearly) Impossible to say without being able to investigate in the affected browser (which I don’t have) what the root cause for the image not loading was I’m afraid scometamus .. :/

    Thread Starter scometamus

    (@scometamus)

    4 years, 4 months ago

    No worries, thanks nonetheless!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Image not loading (probably Shortpixel bug)’ is closed to new replies.