Image not rendering

  • mganesh

    (@mganesh)


    6 years, 1 month ago

    Hi
    We were using Autoptimize plugin on our site, but in last week due to your plugin, the images on our sites are getting invisible/not loading.
    Since I deactivated your plugin, the site became into a normal state, and images are also loading properly. So may I get to know the reason behind this issue? Please let me know.
    Thanks

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    6 years, 1 month ago

    impossible to say with only this info mganesh. when you re-enable AO, are images broken again? if so try to identify what is breaking tablepress by just disabling CSS or JS or HTML or Image optimization (incl. lazyload). based on that we can try to identify (and fix) the root cause ..

    hope this helps,
    frank

    Thread Starter mganesh

    (@mganesh)

    6 years, 1 month ago

    this issue is only for image optimization, when i was deactivate AO plugin the issue is resolved
    But i want to the reason behind this why this happened on my site

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    6 years, 1 month ago

    So if you have Autoptimize active, but image optimization in AO off, everything works, right?

    Thread Starter mganesh

    (@mganesh)

    6 years, 1 month ago

    i have deactivated AO plugin and all works fine,
    but why this happens when i activate the plugin
    Please let me know.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    6 years, 1 month ago

    that was already clear mganesh, the question however is what happens if you keep Autoptimize active but in it disable CSS or JS or HTML or Image optimization?

    Thread Starter mganesh

    (@mganesh)

    6 years, 1 month ago

    When i active the plugin all working fines as css/js but only images is not rendering/appearing
    but i don’t make any changes in default settings
    did u get my points or need to clear more ??

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    6 years, 1 month ago

    OK so:
    1. is CSS optimization active?
    2. is JS optimization active?
    3. is HTML optimization active?
    4. is Image optimization active?
    5. is Image lazy load active?

    Thread Starter mganesh

    (@mganesh)

    6 years, 1 month ago

    yes all the states actives

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    6 years, 1 month ago

    OK, now please

    1. Deactivate “lazyload”, does it work?
    2. If not, reactivate “lazyload” and deactivate “image optimization”, does it work?
    3. If not, reactivate “image optimization” and deactivate “JS optimization”, does it work?
    4. If not, reactivate “JS optimization” and deactivate “CSS optimization”, does it work?
    5. If not, reactivate “CSS optimization” and deactivate “HTML optimization”, does it work?

    frank

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    6 years ago

    any update on this mganesh ?

Viewing 10 replies - 1 through 10 (of 10 total)

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