Image not replacing: tried Help doc | ww.wp.xz.cn

Resolved GMK
(@aneeshasg)

5 years, 9 months ago

Hi
I updated several images and the webp image updates, but not the jpg.

This is the webpage — use a browser like Safari that does not support Webp
https://spicecravings.com/keema-matar-spicy-minced-meat-with-peas

Here is new image
https://i2.wp.com/spicecravings.com/wp-content/uploads/2017/10/DSC_0022.jpg?anything

Here is old image
https://i2.wp.com/spicecravings.com/wp-content/uploads/2017/10/DSC_0022.jpg

I cleared:
– WP Rocket cache
– Cloudflare cache
– Hosting provider Varnish cache
– Browser cache

I don’t use the “Accelerator” /Photon from Jetpack.

Tried multiple devices, incognito mode, etc.

Somehow only the jpg is getting cached somewhere, but I can’t figure out where.

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support Gerard Blanco
(@sixaxis)

5 years, 9 months ago

Hi GMK,

The URL shows that the image is hosted on wp.com, which usually happens when one is using Jetpack. In fact, I can see that your image is actually replaced if we ignore wp.com: https://www.spicecravings.com/wp-content/uploads/2017/10/DSC_0022.jpg

Please contact the Jetpack team or your hosting for further assistance.

Best,

Thread Starter GMK
(@aneeshasg)

5 years, 9 months ago

Yeah, I finally figured out this wp.com problem is Jetpack. But I have the Jetpack image CDN switched off, it still seems to be putting only my JPEG files on i2.wp.com – the webp pictures are coming off my site.

Viewing 2 replies - 1 through 2 (of 2 total)

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2 replies
2 participants
Last reply from: GMK
Last activity: 5 years, 9 months ago
Status: resolved