Image not visible with caption

  • Resolved test0099

    (@test0099)


    4 years, 10 months ago

    Hi,

    I am using foogallery plugin to create galleries on my site in which I just saw an issue in which all the images which are having captions are not getting visible, but instead, a black screen/overlay appears which when I toggle allows the image to appear.

    What I want is to show the image with the caption at bottom of it.
    Here is the reference image: https://ibb.co/MDWw5Fg
    Please help me in configuring the plugin.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support elviiso

    (@elviiso)

    4 years, 10 months ago

    Hi @test0099

    First, could you kindly share the gallery page that you took that screenshot of so that we can have a closer look at it from our end? Thanks in advance.

    Kind regards,
    Elvis.

    Plugin Support elviiso

    (@elviiso)

    4 years, 10 months ago

    Hi @test0099

    From your screenshot, I have noted that you are currently using FooGallery PRO.

    I’m glad to let you know that we do offer premium support to FooGallery PRO users. Kindly click on this link to open a ticket with this issue and we’ll swiftly get back to you with a response.

    Hoping to hear from you soon on our premium support forum!

    Kind regards,
    Elvis.

    Plugin Support elviiso

    (@elviiso)

    4 years, 10 months ago

    Hi @test0099

    We haven’t heard from you in a while, so we presume the problem has been resolved and we’re closing this support ticket.

    If you are still experiencing the problem, then please open a new support ticket.

    Regards,
    Elvis.

Viewing 3 replies - 1 through 3 (of 3 total)

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