@rosbiffer can you (1) provide a step by step on the quickest way to reproduce the error (2) let us know what browser you are using (3) and a similar sized image (or the image itself but can understand if you don’t feel comfortable providing that). I’ll provide this to our team and can pass along any information when I get it. Thanks!
@rosbiffer Thanks! So we did an initial test in Chrome and things are looking ok (we created a one column template) https://a.supportally.com/i/hAE1j4 – but since you are communicating with you on another (paid) support we might ask you for site access privately there to take a closer look. We’ll update this forum post one way or the other however.
Update: Issue was with the Siteground Security Optimizer plugin preventing access (403) to some Charitable files related to CSS and template visuals. Deactivating the plugin confirmed.
