Image Quality

  • Resolved ginaw123

    (@ginaw123)


    3 years, 7 months ago

    The image quality in the questions is not very good, but the image on the main page of the quiz is good quality! Please could you assist me with this.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Jasmine

    (@hyenokian)

    3 years, 7 months ago

    Dear @ginaw123,

    Thank you for the topic.

    I want to mention, that we don’t have a connection with the image quality.
    We don’t perform any changes to the images. We just take the link you add without any changes. Most presumably, the problem you are experiencing comes from your WordPress.

    By the way, we have checked and noticed that you are currently using the Cache plugin. The issue may be connected to the cache.

    See the screenshot: https://ibb.co/55F8QkY

    So, firstly, you can make a DB backup for your safety (you can use UpdraftPlus).
    Then, clear all the caches (also in the mobile version) and check whether the issue persists or not. 

    After clearing the caches, please try to check the case with either the Incognito mode or another browser/device. Then, let us know whether the problem is solved or not.
     
    Thank you.

Viewing 1 replies (of 1 total)

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