Image upload issue

@rikenprajapati

1. Deactivate any WP plugin or CDN/Web Hosting caching for the UM pages.
Maybe your CDN or Web Hosting is using server side caching?
Clear your web browser local cache.

https://docs.ultimatemember.com/article/1595-caching-problems

2. Look at the Browser web Console if you get any JavaScript errors.
Right button click on your mouse, select Inspect then Console in the Menu.

3. Enable PHP error logging if the debug will give some more info about this issue.

Read this guide: “How to enable debug logging”

https://docs.ultimatemember.com/article/1751-enable-debug-logging

You will probably get a PHP log file with notices and errors in this file
when you do the tests: .../wp-content/debug.log

Post the content of this file here in the Forum and we can give you the PHP error explanation. For best formatting use the Forum’s CODE format.

@rikenprajapati

Which version of Ultimate Member do you have now
and which version of Ultimate Member did work OK for you before updating?

@rikenprajapati

Try this code snippet, which will post all redirects and WP Errors
to the debug.log file. Post the file content here in the Forum.
I’m interested in if you have any WP Errors.

Install the code snippet into your active theme’s functions.php file
or use the “Code Snippets” plugin.

https://ww.wp.xz.cn/plugins/code-snippets/

add_action( 'wp_error_added', 'wp_redirect_custom_log', 10, 3 );
add_filter( 'x_redirect_by', 'wp_redirect_custom_log', 10, 3 );

function wp_redirect_custom_log( $x_redirect_by, $location, $status ) {

    global $current_user;

    $traces = debug_backtrace( DEBUG_BACKTRACE_PROVIDE_OBJECT );
    $plugin_trace = array();

    foreach ( $traces as $trace ) {
        if( isset( $trace['file'] )) {

            if ( strpos( $trace['file'], '/plugins/' ) > 0 ) {
                $file = explode( '/plugins/', $trace['file'] );
                if( substr( $file[1], 0, 22 ) != 'wp_redirect_custom_log' ) {
                    $plugin_trace[] = $file[1] . ':' . $trace['line'];
                }
            } 

            if ( strpos( $trace['file'], '/themes/' ) > 0 ) {
                $file = explode( '/themes/', $trace['file'] );
                $plugin_trace[] = 'T: ' . $file[1] . ':' . $trace['line'];
            }

            if ( strpos( $trace['file'], '/wp-includes/' ) > 0 ) {
                $file = explode( '/wp-includes/', $trace['file'] );
                $plugin_trace[] = 'WP: ' . $file[1] . ':' . $trace['line'];
            }
        }
    }

    $trace = date_i18n( 'Y-m-d H:i:s ', current_time( 'timestamp' )) . 'user_id ' . $current_user->ID;

    if ( is_numeric( $location )) {
        $trace .= ' redirect by ' . $x_redirect_by . ', ' . $location . ', ' .  $status;
    } else {
        $trace .= ' WP error code ' . $x_redirect_by . ', message ' . $location . ', data ';
        if ( ! is_array( $status )) {
            $trace .= $status;
        }
        
    }

    $trace .= ' stack trace: ' . implode( ', ', $plugin_trace );

    file_put_contents( WP_CONTENT_DIR . '/debug.log', $trace . chr(13), FILE_APPEND  );

    return $x_redirect_by;
}

@rikenprajapati

You have an issue with Jetpack’s WAF (Web Application Firewall)
giving an error code waf_mode_invalid
with the message text: “Invalid firewall mode” in
jetpack/jetpack_vendor/automattic/jetpack-waf/src/class-waf-initializer.php:185

• This reply was modified 2 years, 8 months ago by missveronica.

@rikenprajapati

The redirects are giving us more info about the processing of your image upload.

If you have pressed “Save update” of your Profile edit after the upload
you should get a URL without ?um_action=edit. You are still in edit mode.

@rikenprajapati

This code snippet will list to debug.log your UM Settings
for image type fields found on your Profile page when editing.

add_filter( 'um_is_field_disabled', 'um_is_field_disabled_trace_data', 10, 2 );

function um_is_field_disabled_trace_data( $disabled, $data ) {

    global $current_user;

    if ( $data['type'] == 'image' ) {
        $trace  = date_i18n( 'Y-m-d H:i:s ', current_time( 'timestamp' ));
        $trace .= chr(13) . 'Current user ID ' .           $current_user->ID;
        $trace .= chr(13) . 'Current user login  ' .       $current_user->user_login;
        $trace .= chr(13) . 'User roles ' . implode( ', ', $current_user->roles );
        $trace .= chr(13) . 'User priority role ' . UM()->roles()->get_priority_user_role( $current_user->ID );
        $trace .= chr(13) . 'Directory data ' . print_r ( $data, true );

        file_put_contents( WP_CONTENT_DIR . '/debug.log', $trace . chr(13), FILE_APPEND  );
    }

    return $disabled;
}

Install the code snippet into your active theme’s functions.php file
or use the “Code Snippets” plugin.

https://ww.wp.xz.cn/plugins/code-snippets/

@rikenprajapati

What is the size in MByte of the image you are trying to upload?

@rikenprajapati

Try to remove the 0 you have now in “Maximum Size in bytes” in UM Forms Builder.
No value (a blank field) will give you a max value by UM to 999999999