• Resolved jollygood2day

    (@jollygood2day)


    I have been uploading images without a problem to date. All of a sudden i have this one particular image that appears to upload but there is no thumbnail and I am unable to add the image to my page.
    A previous version of the same image uploads to my page without a problem and the thumbnail for that image appears in my media page without a problem. The problem started when I made a new version of the image changing the color of some font and re-sizing the title font. The new version is the one I am trying to use on my page.

    I have read some info and tried to resolve the problem – no luck to date. Mind you, some of the troubleshooting info is beyond my comprehension as it assumes one is a technical genius which I am not!

Viewing 4 replies - 1 through 4 (of 4 total)
  • I’ve seen this resolved in other threads by simply creating another new version of the image in your graphics software and trying again. Sometimes there’s a hiccup in some aspect of the image creation or saving. Since it’s just one image, it makes sense that it may be true here.

    Thread Starter jollygood2day

    (@jollygood2day)

    thanks Bill. I’ve tried that plus saving it as a jpeg, gif and png. No luck so far.

    Thread Starter jollygood2day

    (@jollygood2day)

    I take my words back Bill. I had tried that in the same ppt file. This time I created a new ppt file altogether and Bingo, that worked! Thanks for your help.

    Hey, that’s great! Glad you got it sorted out.

Viewing 4 replies - 1 through 4 (of 4 total)

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