image upload stuck

  • fatdane

    (@fatdane)


    7 years, 5 months ago

    when I try to upload an image it gets stuck when processing… when I reload the page the image has been uploaded, I have tried to deactivate all plugins and use the default theme but it still gets stuck, when I look in the console it says “SCRIPT5022: SyntaxError touch-keyboard-navigation.js (189,2)” when I try to upload.

    do anybody have a solution to this problem.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    7 years, 5 months ago

    Hi @fatdane,

    This issue can be due to your server settings.
    Can you please check our doc on how to troubleshoot image uploads and see if it helps.

    Regards.

    ikarus76

    (@ikarus76)

    7 years, 5 months ago

    If the file gets uploaded but hangs on processing, the problem is the directory seperator on windows. As a quick fix you should change in the file \plugins\ultimate-member\includes\core\class-uploader.php on line 162 the $this->core_upload_dir to $this->core_upload_url.

    if the position is different in other versions, function is:

    public function get_upload_base_url() {
$wp_baseurl = $this->wp_upload_dir['baseurl'];

$this->upload_baseurl = set_url_scheme( $wp_baseurl . $this->core_upload_url );	// MS: core_upload_dir->core_upload_url

return $this->upload_baseurl;
}

    regards,
    Michael

    • This reply was modified 7 years, 5 months ago by ikarus76. Reason: code tags fixed
    christine06

    (@christine06)

    7 years, 5 months ago

    @ikarus76 you are fabulous! Thank you so much for sharing this fix – it works perfectly now!

Viewing 3 replies - 1 through 3 (of 3 total)

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