Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello @bernardberry646

    Thank you very much for contacting us.

    We have checked the page thoroughly from our end.

    The zoom feature seems to be working perfectly fine.

    Please watch the following video:

    https://www.loom.com/share/cae8dab3ce3f4cdfacca8b8903a40df3

    Best regards,
    Support Team

    Thread Starter bernardberry646

    (@bernardberry646)

    May work for you… but doesn’t work for me!
    No adblocker on.. Chrome Version 94.0.4606.61 (Official Build) (64-bit)

    Hey @bernardberry646

    Thanks a lot for your kind response 🙂

    We have checked the page again in browser incognito mode.

    It seems to be a caching issue from your browser. Could you please clear all your browser cache and check it again?

    Hopefully, it will solve the issue you are having.

    Best wishes,
    Support Team

    Thread Starter bernardberry646

    (@bernardberry646)

    You fixed it.. it wasn’t a cache issue I had already tried using in incognito on 3 diff browsers..

    Oh! yes. Sorry, our bad!

    You got that absolutely right 🙂

    After a thorough investigation of the plugin’s website, we have figured that the problem actually occurred due to a server caching issue.

    Now we have fixed the issue. Hopefully, this type of issue won’t happen again.

    Best regards,
    Support Team

Viewing 5 replies - 1 through 5 (of 5 total)

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