Images are not compressing

  • Resolved wekaweb

    (@wekaweb)


    2 years, 10 months ago

    Im trying to compress images and I keep getting errors saying that ive used my quota when I’m not even close to the cap. I installed the imagify tools plugin and under the request tests in getting an unauthorised error

    View post on imgur.com
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  • Plugin Author WP Media

    (@wp_media)

    2 years, 10 months ago

    Hi @wekaweb

    ​Sorry to hear about the issue!

    It looks like self-requests inside your WP installation are blocked, so the process can not run.

    It would be good to check if you have any security/firewall setup that might cause this. If not sure how to do this, it might be best to contact your host and ask them if they have some setup of this kind that would prevent Cron, AJAX and Post calls to be done.

    ​Let me know if you need any further assistance, I am happy to help.

    Best Regards,
    Marko

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