Images don't upload, missing from srcset

Resolved soulphysics
(@soulphysics)

11 years, 4 months ago

Hi, after updating to WP 4.1 and Connections 8.1.6 I can no longer upload images to my vcards. After attempting to upload an image I only see a little image placeholder. In the source I see that it’s because the image itself isn’t being written, only: <img sizes="100vw" class="cn-image photo" alt="Photo of Prof. Jason McKenzie Alexander" title="Photo of Prof. Jason McKenzie Alexander" srcset=" 1x"/> — you can see the srcset is missing the jpg I tried to upload. Is this a permissions thing? Any ideas as to where I should look? Thanks!

https://ww.wp.xz.cn/plugins/connections/

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Author Steven
(@shazahm1hotmailcom)

11 years, 4 months ago

@ soulphysics

Can you please check the following folder for the entries images?
../wp-content/uploads/connections-images/{entry-slug}/

The {entry-slug} should be the first and last name separated with an underscore all in lowercase.

I would expect you to find several images.

Are they there?

Thread Starter soulphysics
(@soulphysics)

11 years, 4 months ago

Interesting! Yes, they are there.

Plugin Author Steven
(@shazahm1hotmailcom)

11 years, 4 months ago

@ soulphysics

Ok, that is a good thing. That means for some reason the URL is not being created correctly for you.

On the Connections : Dashboard admin page on the System widget, what is the value shown for CN_IMAGE_BASE_URL and CN_URL?

Thread Starter soulphysics
(@soulphysics)

11 years, 4 months ago

CN_IMAGE_BASE_URL: http://…/wp-content/uploads/connections-images/
CN_URL: http://…/wp-content/plugins/connections/

Plugin Author Steven
(@shazahm1hotmailcom)

11 years, 4 months ago

@ soulphysics

Just to clarify, you removed the address between http:// and /wp-content, right?

The paths look correct for your site?

Thread Starter soulphysics
(@soulphysics)

11 years, 4 months ago

Correct. But I’m happy to provide it for you if it helps!

Plugin Author Steven
(@shazahm1hotmailcom)

11 years, 4 months ago

@ soulphysics

Can you please open a ticket on my support forum?
http://connections-pro.com/support/forum/general-support/

I can help you further over there. I’d like to track this down asap for you!

Thread Starter soulphysics
(@soulphysics)

11 years, 4 months ago

Sure, no problem – thanks!

Plugin Author Steven
(@shazahm1hotmailcom)

11 years, 4 months ago

Marking resolved, issue is still open in our support forum.

Viewing 9 replies - 1 through 9 (of 9 total)

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