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  • Abul Khoyer

    (@hellokhoyer)

    Hello @beamkiller,

    Sorry for the inconvenience. I can see that you’re using the free version of the plugin, which is why you’re seeing the media icon instead of the actual media — the free version of WP Social Ninja does not support media.

    Regarding the broken image issue, I noticed that the URL signature has expired. This usually happens due to a few reasons:

    Site caching: Please disable any site-level and server-side caching.

    Cron job issues: Verify that Cron is active and running properly.

    Also, please check if the source appears as invalid in the Template section.

    If it does, reauthorizing the account might help. You can follow the steps in this documentation:

    🔗 https://wpsocialninja.com/docs/how-to-reauthorize-the-wp-social-ninja-instagram-facebook-app/

    Let us know if the issue persists after these steps.

    Thank you.

Viewing 1 replies (of 1 total)

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