Images getting 404 error whern using custom HTML

  • Resolved adexis

    (@adexis)


    6 years ago

    Hi, I’ve just started using the plugin for a coming soon page for a new site and I’m using custom URL for a full page.

    The page loads fine with correct fonts and styles but images are not showing and I get a 404 error for them. They have relative paths from the root of the domain.

    Thanks for your help

    Andrew

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support franz1989

    (@franz1989)

    6 years ago

    Hello,

    Can you share with us the site URL to check?

    Thanks

    Thread Starter adexis

    (@adexis)

    6 years ago

    Thanks a lot Franz – it’s https://peteradams.co.uk/

    Plugin Support franz1989

    (@franz1989)

    6 years ago

    Hello,

    Thank you for the update.

    The page is not built using our Coming Soon plugin. It seems not an issue with the plugin.

    Best Regards,

    Thread Starter adexis

    (@adexis)

    6 years ago

    Ok thanks Franz, what do you recommend to resolve?

    Plugin Support franz1989

    (@franz1989)

    6 years ago

    Hello,

    Sorry, but it is not anymore related to our plugin. You may want to check it with a developer.

    Thanks,

    Thread Starter adexis

    (@adexis)

    6 years ago

    I’m not sure I understand why it’s not related to the plugin – the HTML is pasted into the Seedprod > Advanced > Custom HTML box.

    All the rest of the code is rendering correctly but for some reason the images aren’t being rendered, I suspect it’s linked to the way the relative references are handled by the custom HTML in the Seedprod plugin?

    Plugin Support franz1989

    (@franz1989)

    6 years ago

    Hello,

    If you use the customer HTML option, this will replace the plugin’s entire template with your custom HTML. You need to make sure that the HTML code is correct.

    Make sure that the image URL path is correct for the images to show up. Example: https://peteradams.co.uk/Img/Hero/PK-Devonshire-768×502.jpg this path works, on your HTML script the path seems not to exist. You need to correct that.

    Best Regards,

    Thread Starter adexis

    (@adexis)

    6 years ago

    Ok, I think you’ve effectively saying they all need to be absolute references rather than relative ones for it to work, I’ll change and see how that goes.

    Plugin Support franz1989

    (@franz1989)

    6 years ago

    Hello,

    I hope it helps.

    Best Regards,

Viewing 9 replies - 1 through 9 (of 9 total)

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