Images missing after optimization

  • Resolved carny2

    (@carny2)


    1 year, 3 months ago

    I’m not sure what is happening. We had some issues with our site and I got everything working but the images wouldn’t load. I was frustrated by that point because we had multiple issues so I decided to restore a backup from a week or two ago. Everything was fine at first but then I realized mobile images weren’t loading. Now a few days later the desktop version isn’t loading images either. It just shows placeholders.

    I have lazy load off an have purged from wordpress and quic.cloud.

    Also perhaps more concerning is my images are not in media. It shows a spot for each one but they are blank and if you follow the direct link it says not found. I have feeling that the image optimizer had some sort of error. Hopefully it’s an easy fix.

    heres an image link https://greencountryplumbing.com/wp-content/uploads/2025/01/panoramic-crop-of-plumber-in-tool-belt-holding-metal-pipe-in-kitchen.jpg

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support qtwrk

    (@qtwrk)

    1 year, 3 months ago

    it looks like your wp-content/uploads/2025/01 directory has something wrong , not only image, I can see some font is 404 as well

    does it work after you restore backup ?

    Thread Starter carny2

    (@carny2)

    1 year, 3 months ago

    It worked for a while after I restored it. Should I do that again?

    Plugin Support qtwrk

    (@qtwrk)

    1 year, 3 months ago

    yes, please restore , then disbale cache plugin , and how long is that “while” ?

    Thread Starter carny2

    (@carny2)

    1 year, 3 months ago

    It worked for maybe two days

    Thread Starter carny2

    (@carny2)

    1 year, 3 months ago

    Ok, I restored and the images are loading on desktop and most of them on mobile. The images still arent in my media library. What should I do now?

    Plugin Support qtwrk

    (@qtwrk)

    1 year, 3 months ago

    is it working for you ?

    I can see a lot of 404 as well , and also try disable the jetpack for the time being.

Viewing 6 replies - 1 through 6 (of 6 total)

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