• Hey I checked all the other threads where people had the same issue but I haven’t been able to find a solution that works for me. The images don’t seem to be saving to the cache file. I also had to create the cache file manually because it wasn’t created automatically by the plugin. I have also accessed my site from an actual mobile device and the Chrome device mode.

    Here is my debug info:

    ✔ PHP GD library is installed.

    ✔ Image cache directory has been created.

    /nas/wp/www/cluster-42329/wikimotive2/wp-content/cache/adaptive-images => drwxrwxrwx

    ✔ Installation .htaccess file is setup OK.

    /nas/wp/www/cluster-42329/wikimotive2/.htaccess => -rw-rw-r–

    ❖ Adaptive images settings dump:

    array(12) {
    [“resolutions”]=>
    array(3) {
    [0]=>
    int(1024)
    [1]=>
    int(640)
    [2]=>
    int(480)
    }
    [“cache-directory”]=>
    string(21) “cache/adaptive-images”
    [“watched-directories”]=>
    array(2) {
    [0]=>
    string(18) “wp-content/uploads”
    [1]=>
    string(17) “wp-content/themes”
    }
    [“jpeg-quality”]=>
    int(75)
    [“sharpen-images”]=>
    bool(true)
    [“watch-cache”]=>
    bool(true)
    [“browser-cache”]=>
    float(180)
    [“landscape”]=>
    bool(false)
    [“hidpi”]=>
    bool(false)
    [“cdn-support”]=>
    bool(false)
    [“version”]=>
    string(6) “0.6.41”
    [“sanitized”]=>
    bool(true)
    }

    Can you take a look and help me out here? Thanks!

    https://ww.wp.xz.cn/plugins/adaptive-images/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Takis Bouyouris

    (@nevma)

    Hello there!

    Of course I can take a look. Could you also please send me the Print diagnostics output, too? Also, if it is not sensitive information, you could also point me to your website where I can check your images.

    Cheers,
    Takis

    Thread Starter amart41

    (@amart41)

    The website is Wikimotive.com, and the plugin is currently live here is the diagnostics print out:

    Web Server

    Apache
    Document Root

    /nas/wp/www/sites/wikimotive2
    PHP

    5.5.9-1ubuntu4.13
    PHP Time Limit

    3600
    PHP Memory Limit

    256M
    PHP Post Max Size

    100M
    PHP Upload Max Size

    50M
    PHP Max Input Vars

    1000
    PHP Display Errors

    No
    PHP Error Log

    /var/log/apache2/wikimotive2.error.log
    MySQL

    5.6.25-73.1-log
    MySQL Ext/mysqli

    Yes
    MySQL Table Prefix

    wp_
    MySQL DB Charset

    utf8
    WP

    4.2.5
    WP Multisite

    Yes
    WP Debug Mode

    No
    WP Site url

    http://wikimotive.com
    WP WP Home url

    http://wikimotive.com
    WP Permalinks

    /blog/%postname%/
    WP home path

    /nas/wp/www/cluster-42329/wikimotive2/
    WP content dir

    /nas/wp/www/cluster-42329/wikimotive2/wp-content
    WP plugin dir

    /nas/wp/www/cluster-42329/wikimotive2/wp-content/plugins
    WP content url

    http://wikimotive.com/wp-content
    WP plugin url

    http://wikimotive.com/wp-content/plugins
    WP Locale

    en_US
    WP Memory Limit

    64M
    WP Max Upload Size

    3.91mb
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    Plugin Author Takis Bouyouris

    (@nevma)

    Hello, again,

    Well, I see the problem. Your website is hosted in WPEngine. As far as I know their setup works with a caching server in front of your website. Technically this works like a CDN, although it is not one!

    In order for the plugin to work with this setup you need to enable the “CDN support” feature in the plugin settings. However, this option is still experimental. It doesn’t break anything in your website, but it might allow some images to be downloaded in their original sizes.

    Give it a spin if you like!

    Let me know if there is anything else you need.

    Cheers,
    Takis

    Thread Starter amart41

    (@amart41)

    Oh awesome thanks man, I’ll give it a shot.

    Thread Starter amart41

    (@amart41)

    Alright, so I tried a few things and still no luck. I turned the “work with CDN” setting on. I also tried disabling the WPEngine CDN, and disabling the WPEngine Caching function. Images are still not saving in the cache folder.

    Plugin Author Takis Bouyouris

    (@nevma)

    I am very sorry to hear that! 🙁

    Well, it seems that the plugin is active and the CDN support option is enabled. For instance look at this photo here http://wikimotive.com/wp-content/uploads/2014/09/space-ship.png?resolution=360,1. However it is still not resized.

    Now, I checked the headers that your web server sends and it reports that it is an Nginx. Is this the origin server of your website or a caching server? If Nginx is your origin server then I’m afraid we cannot support it officially.

    There is one thread in the support forum, by another user, that might help with Nginx rules: https://ww.wp.xz.cn/support/topic/rules-for-nginx?replies=15. But even then I am not so sure that WPEngine will allow for such modifications…

Viewing 6 replies - 1 through 6 (of 6 total)

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