Images Not Loading

  • Resolved codysavage3

    (@codysavage3)


    4 years, 8 months ago

    Hello,

    I am no wordpress expert, but built a website for my wife’s business a few years ago. I haven’t had to make too many updates since creating it, but recently encountered her website not loading in the Foogallery galleries that act as the portfolio portion of her photography business page. I’m pretty good at occasionally logging in and updating plugins, which typically resolves issues, but this one seems to be more persistent.

    I’ve looked into some other topics that people have posted a similar concern. I’ve followed the recommendations, but still haven’t been able to resolve the issue on my own. Would be interested in getting someone to take a look to see if there is something that I missed.

    Thank,
    Cody

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support elviiso

    (@elviiso)

    4 years, 8 months ago

    Hi @codysavage3

    The issue with the loading is being caused by the social sharing plugin, Social Snap, you have installed, which is inserting extra markup into our gallery and copying our CSS class names onto their markup. In each of the thumbs, the image is wrapped in a div and then a span, both of which have the fg-image CSS class on them. When it comes time to load the actual img the JS is attempting to set thesrc on the div as that is the first element that matches the fg-image selector.

    In summary, the social sharing plugin that you are currently using is not compatible with FooGallery or it needs to be configured by the plugin developer in such a way that it stops copying the CSS class names. Once you disable it, then the images will properly load.

    Kindly disable the Social Snap plugin(the social sharing plugin you have installed) to see if that will be the case and let me know how it goes.

    Kind regards,
    Elvis.

    Thread Starter codysavage3

    (@codysavage3)

    4 years, 8 months ago

    Elvis,

    Thank you so much for your support. I deactivated the other plugin and resolved the issue. This must have been a recent update on how they structure their plugin, as this conflict didn’t occur until recently. I will reach out to them to see if there’s something they can do in a future release to not conflict with your gallery.

    Thanks,
    Cody

Viewing 2 replies - 1 through 2 (of 2 total)

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