Images not loading

  • Resolved mikejanssen

    (@mikejanssen)


    1 year, 10 months ago

    Hi there, the images on my staging site are not loading. I contacted my web host about this, and they said “From the browser console it’s showing 403 errors for these images. It looks like these images were being handled by a CDN which is no longer in place. You’ll need to contact [Jetpack’s] support for assistance with clearing cache from their end.” Can you assist with this?

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  • Plugin Support Alin (a11n)

    (@alinclamba)

    1 year, 10 months ago

    Hi @mikejanssen,

    To assist you with the issue of images not loading and the 403 errors, it sounds as though the site may need to have its Jetpack’s Image CDN cache cleared or there could be another configuration issue. Could you please post your site URL here so that we can have a look?

    If you want it to remain private, you can also contact us via contact form. If you choose to reach out directly, please include a link to this thread.

    Thank you!

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