Images will not save

  • ronc

    (@ronc)


    2 years, 4 months ago

    We can not save images uploaded in web form.

    we get this error

    [U011] Upload may not have succeeded:

    *** EntryWizard ERROR *** Error in file upload for 0L2A5239adddd.jpg: The uploaded file could not be moved to wp-content/uploads/ewz_img_uploads/THE.

    Page will reload to show current status.

    —— Please advise

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Ilia Tyker

    (@joanne123)

    2 years, 4 months ago

    I’d guess the most likely reason for the error message would be incorrect file permissions on the wp-content/uploads/ewz_img_uploads/THE folder. It needs to be writeable by the web server. Normally it would be if the folder was created with entrywizard, but maybe something got changed.

    mbsharp

    (@mbsharp)

    2 years, 4 months ago

    I have a user who is getting [U012] messages for some uploads. I don’t know if that may be the same reason. I will have to look at folder permissions when I can get access as we recently had to migrate our site. In your view what should be the folder permission setting.

    Thread Starter ronc

    (@ronc)

    2 years, 4 months ago

    from THE up all the way up is 0755, Yes, from the cpanel I cab upload files to this folder.

    Plugin Author Ilia Tyker

    (@joanne123)

    2 years, 4 months ago

    OK, there must be another reason — I’d suggest temporarily disabling any recently added or updated plugins, to see if there is some incompatibility.

    If that fails, ask your webhosting provider for help.

    Thread Starter ronc

    (@ronc)

    2 years, 4 months ago

    Yes, there was another reason…. They had run out of space in the hosting company.

    They were saving the backups on line and on the pc. and that took a lot of space in the server

    mbsharp

    (@mbsharp)

    2 years, 3 months ago

    Well that certainly is a good reason.

    I checked all my permissions and they are OK – 755 on all folders. My user with [U012] uploaded a few at a time, and anyway no repetition.

    mbsharp

    (@mbsharp)

    2 years, 2 months ago

    There might have been another reason for my user getting [U012]. We recently had to change hosting provider and package. When uploading 20 images, and with a limit of 2MB per image, the whole set could exceed the default 32MB upload limit which I had forgotten to change to the larger value we used before.

Viewing 7 replies - 1 through 7 (of 7 total)

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