Plugin Author
Yani
(@yaniiliev)
Hi Artur,
How large is the file?
You could try increasing max_execution_time to the time it takes you to upload the file + 20seconds. For example, if it takes you 5 minutes to upload the file, set max_execution_time to 320
You could also try to increase memory_limit to a larger value.
If you still get the same result – enable WP_DEBUG and WP_DEBUG_LOG then examine the log to see what is causing this issue.
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This reply was modified 7 years, 7 months ago by
Yani. Reason: improve the text a bit
Hello Yani,
Thank you for your fast reply.
My file is ~350Mb, I’ve tried to expand time execution, and still same result.
For me, the export is from Hostinger, and the import is from o2switch.
I’ll try the WP_DEBUG soon.
Thank you for your help,
Arthur
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This reply was modified 7 years, 7 months ago by
arthrnvrn.
Plugin Author
Yani
(@yaniiliev)
Thank you, @arthrnvrn
If you still cannot find the issue, could you reach me via support at servmask.com so we can work on the issue together to determine the cause?
Plugin Author
Yani
(@yaniiliev)
Also, for anyone having this issue, could you open the Chrome Developer Tools and share any errors that you see in the console.
This is the error I get, at the begining and at the end of the import :
admin-ajax.php:1 Failed to load resource: the server responded with a status of 404 (Not Found)
import.min.js?v=6.79&ver=4.9.8:1385 Uncaught Error: error
at Object.error (import.min.js?v=6.79&ver=4.9.8:1385)
at i (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.9.8:2)
at Object.fireWith [as rejectWith] (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.9.8:2)
at y (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.9.8:4)
at XMLHttpRequest.c (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils&ver=4.9.8:4)
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This reply was modified 7 years, 7 months ago by
arthrnvrn.
Hello @boutzamat
I finally used Updraft to clone my website : make a backup, download the backup, upload via FTP backup files into the new fresh website.
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This reply was modified 7 years, 4 months ago by
arthrnvrn.