Try importing the subscribers while your browser’s console is open and let me know if any errors show up in the console.
Thread Starter
ontemp
(@ontemp)
Seems like your browser does not support async functions (which are used on the subscribers’ page). For now, use the plugin editor to replace the contents of includes/assets/js/dist/subscribers.js with this updated code.
Thread Starter
ontemp
(@ontemp)
Thank you, it worked.
After I imported, I tried sending a test email and received this error.
https://postimg.cc/NKz7rG0b
The error indicates an issue with your server. What do you see in your error logs?
Thread Starter
ontemp
(@ontemp)
Latest error says “AH01276: cannot serve directory, no matching directoryindex”
(index.php,index.php5,index.php4,index.php3,index.perl,index.pl,index.plx,index.ppl,index.cgi,index.jsp,index.jp,index.phtml,index.shtml,index.xhtml,index.html,index.htm,index.wml,Default.html,Default.htm,default.html,default.htm,home.html,home.htm,index.js) found, and server-generated directory index forbidden by Options directive
Is it related?
Thread Starter
ontemp
(@ontemp)
Also, i just tried updating your plugin and got an internal server error. However, when i updated my other plugins, it was successful. Seems like its only your plugin causing issue with the server.
Do send us an email at [email protected] containing your PHP and WordPress versions and a copy of your error log if possible.
Thread Starter
ontemp
(@ontemp)
I think I figured out the problem. There wasn’t enough PHP memory for the dashboard admin. The PHP memory for the front-end and back-end of the site are completely different. You have to increase PHP memory for the dashboard admin by adding this in wp-config file: define(‘WP_MAX_MEMORY_LIMIT’, 512M’); It should be double your normal memory limit because the back-end uses up more resources.
Thanks for the help. You can close this ticket.
