Import doesnt work

  • Resolved jakubdrib

    (@jakubdrib)


    9 months ago

    I want to import Fintech Startup Website theme, but it not works so well. Fonts are different, theme is different. What i have to do, please? Im going to give you login and pass and you can check it, please. Write me your email and i will send pass.

    THANKS A LOT!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Sophia Support

    (@marsismyhome)

    8 months, 4 weeks ago

    Hi.

    Thank you for choosing our product.
    We do not ask for any login or pass from you. Kindly send us only the information below:

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email as well.

    We will analyze your system and replicate the same case. This will help us debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from ww.wp.xz.cn.

    Kind regards, Sophia

Viewing 1 replies (of 1 total)

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